Frequently Asked Questions
Everything you need to know about shopping with House of Zelena.
How do I determine my correct size?
We provide a detailed size chart on every product page. We recommend measuring yourself and comparing your dimensions to our guide to ensure the perfect fit.
What is your return and exchange policy?
We offer a 15-day return and exchange window for all unworn items with original tags attached. Simply visit our Returns Portal to start the process.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order ships.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular digital wallets like Apple Pay and Google Pay.
Do you offer international shipping?
Yes, House of Zelena ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How should I care for my House of Zelena garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label, generally involving cold washes and air drying.